Shipping Methods: Outline the shipping carriers you use (e.g., ST Courier/DTDC) and the shipping methods available (e.g., standard, expedited).

Processing Time: During Checkout time based on your pincode will provide the approximate delivery date (Normally Cities will take 1-2 days, 2 to 3 days will take for rural areas, like other state may take 2 days and above based the distance from our location). For cities and rural areas will send through courier, other areas or any urgency, please contact through support@asterprinters.com. Any bulk order please contact through support@asterprinters.com

Shipping Costs: Detail how shipping costs are calculated (e.g., flat rate, per kg Rs.20 within Tamilnadu other than Tamilnadu per kg Rs.50) and any conditions under which shipping might be free based on company policy. First Six Months from the date of live the website, the shipping cost will be Free within Tamilnadu.

Delivery Timeframes: Provide estimated delivery times based on the shipping method and destination.

Tracking: We are in the process of linking the courier API and it will update, between any query or concern, please contact through support@asterprinters.com

Order Confirmation: Describe the process of sending order confirmation emails to customers once an order is placed.

Lost or Damaged Packages: Explain the procedure for handling lost, damaged, or delayed packages, including how customers can report these issues and request replacements or refunds.

International Customs and Duties: If shipping internationally, clarify that customers are responsible for any customs duties or taxes imposed by their country.

Returns and Exchanges: Check return policy

Contact Information: Include contact details (email, phone number) for customers to reach out regarding shipping-related inquiries.

COD:

The CoD (Cash on Delivery) option might not be available in your location due to several possible reasons:

  1. Logistical Challenges: Some areas may be remote or have unreliable postal services, making it difficult for companies to offer cash collection upon delivery.
  2. Security Concerns: Cash on Delivery transactions carry a risk of fraud or theft, both for the customer and the delivery agent. Companies may choose not to offer this option in areas where security risks are higher.
  3. Operational Costs: CoD transactions often involve additional costs and administrative overhead, such as managing cash collections and reconciling payments. In some locations, these costs might outweigh the benefits of offering the service.
  4. Market Demand: Companies may make decisions based on the demand for CoD in specific regions. If there is low demand or if alternative payment methods are more popular, they might opt not to offer CoD.